Chatting to a couple of clients in the last week, a word came up that I hadn’t heard for a while: multi-sourcing.
The last time people really talked about this was around the dotcom boom, perhaps because the circumstances required a lot of specialist skills which they didn’t think they’d find in the big generalist consulting firms. A great idea on paper, Multi-Sourcing Mark I foundered on the three C’s: complexity, culture and cost. Clients found it difficult to pull together people with different expertise from different firms into an effective team; consulting firms found that having to work side-by-side with their competitors was a cultural change too far; and both sides found it costly.
Will Multi-Sourcing Mark II be any different?