Alison, Kerry, and Fiona shared their insights on the following matters and more:

• The dangers of social washing and how demographic change is driving increased accountability, as the younger generations expect businesses to deliver on the ESG promises they’re making.
• The mistakes firms could be making, such as assuming that good leadership happens overnight and not doing enough work to embed social value throughout all areas of the business.
• The importance of assessing learning agility during recruitment and in performance reviews, to both foster an adaptable workplace and to give your employees the tools to carry them through life.
• The four generational “tribes” and how they approach the workplace, and every facet of their lives, differently.
• Practical takeaways for firms to implement, such as focusing on communication and getting to know your team.
• The extent to which consulting firms should consider and be held accountable for the intended and unintended human consequences of the changes they implement in a business.
• The importance of bringing not just a financial and business impact lens to big decisions, for instance headcount reductions, but also considering the intended and unintended social impact risks that might occur as a consequence.

If you enjoyed this conversation, don’t miss our sister podcast, Business Leader’s Voice. In a recent episode, we talked to Benjamin Samuels, Former Chief Revenue Officer at WeWork, about navigating growth and change.