How is artificial intelligence disrupting the consulting process?
Generative and other forms of AI aren’t simply important because they may create significant commercial opportunities for consulting firms.
When we asked 150 senior executives in large organisations across a range of major consulting markets what they thought about ChatGPT and similar tools, 83% said it’s either relevant to their organisation today or could be in the future. But 87% said that it would replace some of the work done by external consultants in the future (see figure 1).