Greg and Fiona shared their insight on the following matters and more:  

• Clients want firms to help them drive their business outcomes, and increasingly take joint responsibility for those outcomes. That includes bringing along the collective partners that are needed.
• Partnering is the route to an outcome-based commercial model vs. the traditional product and services-based one.  
• The role of consulting firms is shifting from being the advisor to the orchestrator. We discuss how EY is approaching this globally.  
• Stakeholder value is created when clients move to a major platform as a service (PaaS) which is then strengthened by adding an orbiting ecosystem of smaller software businesses. 
• A journey lies ahead that will take AI from being a copilot to having agency. We discuss the opportunities and timeline.  
• Clients want to pay firms based on the value their ecosystems create. We explore what this means for fee models. 
• We finish by discussing how firms may take their partner ecosystems to the next level. 

If you enjoyed this conversation, don’t miss our sister podcast, Business Leader’s Voice. In a recent episode, we talked to Jason Maude of Starling Bank about what a tech-first business wants from consulting firms.