James shared his insight on the following matters and more:

• Clients are asking questions about how firms are using AI themselves, including how they are dealing with risk, data, and adoption of this technology.
• Use-case themes include search capability, data scanning, autonomous coding, and how to generate, analyse & report on data.
• How the use cases in firms are set to translate into client services.
• Tricky questions around the appropriate use of data.
• How to empower people in your business to innovate around AI.
• Thinking about the areas where AI is set to disrupt the professional services market.
• Working out what the analyst of the future will look like and how that will impact pathways into the profession.
• Identifying non-traditional competitors and how they may disrupt the market.

If you enjoyed this conversation, don’t miss our sister podcast, Business Leader’s Voice. In our latest episode, we set out the big business challenges that clients say they’ll be facing in the year ahead.