Fiona and Margaret shared their insight on the following matters and more:  

• If regulation is needed, then there is a decision to be made about whether firms or individual consultants would be the target. We think about what these options would involve.  
• We consider what self-regulation looks like in the consulting industry today and what impact it is having. 
• The wide nature of consulting work would make it extremely difficult to regulate—we look at the other pros and cons. 
• There is an argument in favour of junior consultants going through a recognised qualification—we consider what this would entail. We also debate the need for CPD. 
• We conclude that the consulting scandals that hit the headlines are outliers rather than the tip of an iceberg or the sign of a systemic problem.  
• Firms should carry out satisfaction surveys with all clients, and this should include a question about the value created. We challenge firms to publish the results.  

If you enjoyed this conversation, don’t miss our sister podcast, Business Leader’s Voice. In a recent episode, we talked to Andy Haywood, former Chief Modernisation Officer of Yorkshire Water, about the recurring challenges in businesses.