How firms can deliver what clients really want from managed services
In this episode, Priyanka Chaudhry, Global Deputy Vice Chair for Managed Services at EY, joins Fiona Czerniawska, CEO at Source, to explore the changing landscape of managed services and how organisations are navigating today’s “NAVI” world.
We explore the following questions and more:
- How are the different market conditions (nonlinear, accelerated, volatile, and interconnected, or NAVI) forcing leaders to rethink how they run business functions?
- With many CxOs focused solely on their own departments, how can managed services close that gap and drive transformation across the organisation?
- How can firms combine specialist knowledge across tax, finance, tech, and risk to make complex business challenges easier to manage for clients?
- How can we equip early-career team members to orchestrate complex work alongside AI agents and co-workers?
- Why is it important that managed services offer professionals hands-on experience in executing and shaping business outcomes?
- How does getting involved in local community projects and public-private partnerships help build better leaders?
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For more information on managed services, see our recently published report on The future of managed services: The rising star of consulting offerings. And to speak to our experts about the latest market data and growth opportunities in this area, get in touch.